Last Updated: 11 July 2026
Welcome to Onera Clothing Ltd ("Onera", "we", "us", or "our").
These Terms of Service ("Terms") govern your access to and use of our website, products and services, including any purchases made through our online store. By accessing our website or placing an order, you agree to be bound by these Terms together with our Privacy Policy, Refund Policy and any other policies referenced on our website.
If you do not agree with these Terms, you should not use our website or purchase any products from us.
By using our website, you confirm that you are at least 18 years old or are using the website with the permission of a parent or legal guardian.
When creating an account or placing an order, you agree to provide accurate, current and complete information, including your name, email address, billing details, payment information and delivery address.
You are responsible for maintaining the confidentiality of your account credentials and for all activity carried out using your account. If you believe your account has been accessed without your permission, you should contact us immediately.
We reserve the right to suspend or terminate accounts that contain false information or are used in breach of these Terms.
We strive to ensure all product descriptions, images and specifications are accurate.
However, colours and textures may appear differently depending on your device, display settings and lighting conditions. Product photographs are intended to provide the closest possible representation but may not be identical to the item received.
We reserve the right to:
Such changes will not affect orders that have already been accepted.
Submitting an order does not guarantee acceptance.
When you place an order, you are making an offer to purchase products from Onera Clothing Ltd. A contract between you and us is formed only once we send you an Order Confirmation email confirming that your order has been accepted.
We reserve the right to refuse or cancel any order where:
If we cancel an order after payment has been received, you will receive a full refund using your original payment method.
Please review your order carefully before completing your purchase. Once an order has entered processing, we may not be able to amend or cancel it.
Products purchased through our website are intended for personal use only and may not be purchased for commercial resale without our written permission.
All prices displayed on our website are shown in Pounds Sterling (GBP) unless otherwise stated.
Prices may change at any time without notice. The price charged will always be the price displayed at checkout when your order is placed.
Unless otherwise stated, prices do not include:
You agree that all payment information supplied is accurate and that you are authorised to use the selected payment method.
Orders will not be dispatched until payment has been successfully authorised.
If a pricing error occurs, we reserve the right to cancel the order before dispatch and issue a full refund where payment has already been taken.
Estimated delivery times are provided for guidance only and are not guaranteed.
While we work closely with our delivery partners, delays may occasionally occur due to circumstances outside our control, including courier delays, customs processing, severe weather or other unforeseen events.
Risk in the goods passes to you once the order has been delivered to the delivery address provided at checkout.
Ownership of the goods transfers to you only once full payment has been received.
Further information regarding delivery, shipping times and lost parcels can be found in our Shipping Policy.
All content available on this website, including but not limited to text, graphics, logos, product names, designs, photographs, videos, illustrations, icons, branding, website layout and software, is owned by or licensed to Onera Clothing Ltd and is protected by applicable copyright, trademark and intellectual property laws.
You may access and use our website solely for your own personal, non-commercial use.
You must not, without our prior written permission:
Nothing contained within these Terms grants you any ownership rights in our intellectual property.
Unauthorised use of our intellectual property may result in legal action.
Our website may contain links to third-party websites, applications or services for your convenience.
These third-party services operate independently from Onera Clothing Ltd, and we are not responsible for their content, security, availability or privacy practices.
Your use of any third-party website or service is entirely at your own risk and subject to that third party's own terms and policies.
The inclusion of any third-party link does not constitute an endorsement by Onera Clothing Ltd.
Our online store is powered by Shopify, which provides the ecommerce platform that enables us to sell our products online.
Although Shopify provides the technology used to operate our website, all purchases made through this website are made directly with Onera Clothing Ltd.
Shopify is not responsible for the products we sell, our customer service, our policies or any disputes relating to your order.
Your privacy is important to us.
Any personal information collected through our website is processed in accordance with our Privacy Policy.
By using our website, you acknowledge that you have read and understood our Privacy Policy and consent to the collection, storage and processing of your information as described within it.
Where necessary to process your order, your information may be shared with trusted third-party providers including payment processors, delivery partners and Shopify.
We never sell your personal information.
If you submit reviews, comments, photographs, suggestions or other content to Onera Clothing Ltd, you grant us a worldwide, non-exclusive, royalty-free licence to use, reproduce, edit, publish and display that content for marketing, promotional and operational purposes.
By submitting content, you confirm that:
We reserve the right to remove or refuse any submitted content at our sole discretion.
We are under no obligation to publish, retain or respond to customer feedback.
While we make every effort to ensure all information on our website is accurate and up to date, errors may occasionally occur.
These may include:
We reserve the right to correct any errors, inaccuracies or omissions at any time without prior notice.
Where an error affects an order already placed, we may contact you to provide the option of proceeding with the corrected information or receiving a full refund.
You agree to use this website lawfully and responsibly.
You must not:
We reserve the right to restrict, suspend or permanently terminate access to our website where we believe these Terms have been breached.
You may not use bots, crawlers, scrapers, artificial intelligence systems or any other automated technology to access, monitor, copy or interact with our website without our prior written permission.
This includes automated software used for:
We reserve the right to block, restrict or terminate any automated access at our discretion.
We reserve the right to suspend, restrict or terminate your access to our website or any of our services at any time, without prior notice, if we reasonably believe you have breached these Terms of Service or engaged in unlawful, fraudulent or abusive activity.
Termination of your access will not affect any rights or obligations that arose before the date of termination, including any outstanding payments or completed purchases.
Any provisions of these Terms which by their nature are intended to survive termination, including those relating to intellectual property, limitation of liability, indemnity and governing law, shall remain in full force and effect.
Our website and all products and services are provided on an "as available" and "as is" basis to the fullest extent permitted by law.
Whilst we make every reasonable effort to ensure that our website operates correctly and that the information provided is accurate, we do not guarantee that:
Nothing in these Terms excludes any rights you have under applicable consumer law.
To the fullest extent permitted by law, Onera Clothing Ltd shall not be liable for any indirect, incidental, consequential or special loss or damage arising from your use of our website or the purchase of our products.
This includes, but is not limited to:
Nothing in these Terms limits or excludes liability where such limitation would be unlawful, including liability for:
You agree to indemnify and hold harmless Onera Clothing Ltd, its directors, officers, employees, affiliates and service providers against any claims, losses, damages, liabilities, costs and expenses arising from:
If any provision of these Terms is found by a court of competent jurisdiction to be unlawful, invalid or unenforceable, that provision shall be deemed severed from these Terms without affecting the validity or enforceability of the remaining provisions.
These Terms of Service, together with our Privacy Policy, Refund Policy, Shipping Policy and any other policies published on our website, constitute the entire agreement between you and Onera Clothing Ltd regarding your use of our website and services.
They replace any previous agreements, communications or understandings relating to the same subject matter.
You may not transfer or assign any of your rights or obligations under these Terms without our prior written consent.
We may transfer or assign our rights and obligations under these Terms where reasonably necessary, including in connection with a business sale, merger or restructuring.
These Terms of Service shall be governed by and interpreted in accordance with the laws of England and Wales.
Any dispute arising from or relating to these Terms, our website or any purchase made through our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We may update these Terms of Service from time to time to reflect changes to our business, legal obligations or the services we provide.
The latest version will always be published on this page together with the date it was last updated.
By continuing to use our website after updated Terms have been published, you agree to be bound by the revised Terms.
If you have any questions regarding these Terms of Service, please contact us using the details below.
Onera Clothing Ltd
Company Registration Number: 17309508
Email: admin@oneraclothing.com
Website: www.oneraclothing.com