Shipping

Dispatch

Orders are dispatched from the United Kingdom within one to two business days. You will receive a confirmation email with tracking details once your order has left our fulfilment centre.

United Kingdom delivery

• Standard UK delivery typically arrives within two to four working days
• Complimentary UK delivery on orders over £150
• Express options, where available, are shown at checkout

International delivery

International shipping is available to most destinations. Delivery times vary by region and are estimated at checkout. Any import duties, taxes, or customs charges are the responsibility of the recipient and will be shown where applicable before you complete your order.

Order tracking

Tracking information is sent by email once your order has been dispatched. If you have not received tracking details within three business days of placing your order, please contact Client Services.

Delivery issues

If your order arrives damaged or does not arrive within the expected timeframe, contact Client Services with your order number and we will resolve the matter promptly.